Callminer

APRIL 21, 2020

If the environment is effective enough to make you creative, then you are in a great working environment. This also leads to being more productive and efficient in your work. This is necessary because the employees need a working space that boosts creativity. Empower a flexible work environment. Build a diverse team.

Gaming 182

Gaming Non-Profits Contact Center Sales 182

Callminer

AUGUST 1, 2017

Coping with unanticipated upticks in demand, staff turnover, and other common call center challenges only further complicate matters for managers working to create an efficient, productive, and effective team. Alex Tebbs is the Co-Founder and Sales Director at VIA , the UK’s largest Hosted Skype for Business solution. Alex Tebbs.

Contact Center 334

Contact Center Real Estate Start-ups Sales 334

Lumoa

APRIL 24, 2018

I’d love to specify from the very beginning, we focus on the Net Promoter System , not only on the Net Promoter Score ( that actually changes a lot ). 15 experts are very likely to recommend Net Promoter System to their CX colleagues (they're marked "promoters") and 6 wouldn’t do that ("detractors"). blog linkedin twitter Why? "I

NPS 135

NPS CX Net Promoter Score Close the Loop 135

Intercom, Inc.

SEPTEMBER 22, 2022

They work with consulting firms, hire their own analysts, buy data management software. But the fact is that a large portion of the employees – developers, marketers, product managers (whose work depends on an intimate understanding of the customer) – rarely, if ever, interact with them. Michele: Yes. Liam: I love the title as well.

Start-ups 138

Start-ups Invoicing Education Sales 138

Intercom, Inc.

MAY 31, 2018

Steli is the CEO of Close.io , an inside sales CRM that helps startups and SMBs generate high-quality leads and close more deals. When he’s not building software, Steli’s sharing content with the wider sales community through the Close.io Above all, Steli believes the key to success in sales is qualifying leads well.

Sales 223

Sales Non-Profits Start-ups CRM 223

Lumoa

MARCH 20, 2018

including an improved camera in the next generation of the smartphone) Training and new incentives to personnel to adjust their behavior (e.g. It includes service, packaging, the actual product itself and more." – Shep Hyken for UserTesting. upselling to the most loyal customers) Process changes (e.g. It's simple.

Net Promoter Score 114

Net Promoter Score Customer Experience B2C CEM 114

Zendesk

APRIL 18, 2022

The sales industry can’t stop talking about lead generation. There are hundreds of successful lead nurturing and sales plan templates once a lead is found, but even the most successful companies struggle with gathering leads in the first place. They’ve shown interest in the company, but they’ve never spoken to the sales team.

B2B 98

B2B B2C Sales Social Media 98