Hodusoft

MARCH 21, 2024

HoduSoft offers HoduCC- Omnichannel CX Suite, designed to enhance BPO operations. In this blog, we will delve into the key challenges that BPOs face in offering the best possible support to their customers and how HoduCC can prove to be a beacon of support for this industry. Let’s get started.

Omnichannel 52

Omnichannel Contact Center Social Media Data Entry 52

Help Scout

DECEMBER 18, 2018

The Beacon Launch. We started talking publicly about Beacon way before it was ready. Starting in January, we wrote monthly blog posts previewing the product we were building and giving updates along the way. Our Design and Product teams used to work on whatever project was next, and engineers were organized by expertise (e.g.,

Start-ups 40

Start-ups Engineering Education Innovation 40

SurveySensum

SEPTEMBER 13, 2023

In a world increasingly defined by data-driven decision-making, customer feedback stands as a beacon of valuable information. And in this blog, we will explore the top 10 manufacturing feedback tools that can redefine your interactions with clients. Let’s dive in together and explore the world of B2B manufacturing feedback tools.

Manufacturing 52

Manufacturing B2B NPS Compliance 52

Help Scout

JUNE 5, 2019

A customer-centric marketing approach is designed to keep the customer’s needs and interests at the heart of all business decisions, especially in advertising, selling, and promoting the business’s services and products. Help Scout’s Beacon allows your customers to contact your team for help or search for help themselves.

Start-ups 40

Start-ups Customer-Centric Organization Social Media Sales 40