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How Customer Experience is shaping during COVID-19 with ‘New Normal’

SurveySensum

In this blog we will understand how the world is facing this disruptor and taking actions to advance to a new world. It is based on your ability to change faster than your competition, customers, and business. With the situation, there has been a change in the mindset of customers. How will COVID-19 affect Customer Experience?

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How to Write a Thank You Letter to Your Customer with Easy-to-Use Samples

Comm100

In fact, if you’re going to run a successful, customer-centric business, it is important that you express gratitude towards your customers regularly. Here are important tips for writing a thank you letter to your customer, complete with sample thank you letters to help you show your customer how much you appreciate them.

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Sales Assessment Guide: Hire & Train Smarter to Build Winning Sales Teams

ProProfs

85% of customers report being dissatisfied with their sales call experiences, according to Salesforce. . This blog post discusses a central piece of the puzzle for every sales hiring or training process – sales assessment. Pro Tip: For your hiring process, you can even conduct remote interviews using a sales assessment tool.

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