Understanding Negative NPS Score: Causes, Impact and Solutions
Lumoa
JUNE 14, 2023
In this blog post, we’ll answer all these questions and more. They revamped their entire menu, from the recipe to the ingredients, and even went so far as to launch a marketing campaign around their “pizza turnaround.” Or, more terrifyingly, when it’s plummeting into negative territory? Well, not so fast.
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