Remove blog tag reddit
article thumbnail

13 Best Practices for Website Feedback: Gathering and Utilizing Valuable Customer Insights

SurveySensum

If you run a travel blog, for instance, post questions to gather feedback from your followers about their dream travel destinations. For instance, if you’re in the tech sector, join forums like Stack Overflow or Reddit to exchange ideas and gather user feedback on your latest features. billion active social media customers.

article thumbnail

How to deploy empathy to get the most out of customer interviews, according to Geocodio’s Michele Hansen

Intercom, Inc.

Now, there are these three blog posts,” and it was just kind of a jumbled mess. But even the smallest companies can find people to interview, whether within their customer base, by simply emailing them (oftentimes, an incentive helps), or you can find people on Twitter or Reddit, which always surprises me.

Start-ups 138
article thumbnail

9 Unmissable Reasons Why You Need to Care about Social Media Customer Service

Comm100

New customers and fans of the show posted comments and reviews of Amy’s Baking Company to social media channels like Facebook, Yelp, Twitter, and Reddit. On Reddit, they created fake accounts to try and scare their customers into believing that these supposed arrests were already happening. That’s when the real nightmare started.