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Top 15 NBFC Customer Feedback Tools for Effective Feedback Management

SurveySensum

She decided to seek financial assistance from an NBFC for her startup. This is why, in this blog, we will explore the top 15 customer feedback tools for NBFCs that you can use for your business to collect customer feedback and gauge customer loyalty and satisfaction. ‘Meet Sarah, a young entrepreneur with a promising business idea.

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Best Practices for Protecting Your CX Program During Economic Volatility

Execs In The Know

Whether you’re a startup or an established leader, the economic conditions for the kind of success we’ve seen over the last decade are narrowing. Gartner research puts the price tag at $14,113 per agent. Guest blog post written by ibex. Around the world, businesses are facing increasingly tough economic headwinds.

CX 97
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How to create actionable buyer personas (examples & tips)

Zendesk

Startups with a few clients might have that luxury, but once your business booms, it takes far too much time to connect with individuals in your target audience. For instance, if your main targets are large corporations, you probably don’t want to sit down with the decision-makers at a startup. Share your findings with your sales team.

Sales 98
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How to use email marketing to connect with your users

Intercom, Inc.

Every now and then, a marketer will publish a blog post claiming email marketing is dead, usually shortly after the creation of a popular new tool or social media network. Here are some of the emails we send at Intercom: A weekly newsletter about the latest articles on the blog. Why email marketing isn’t going away.

Start-ups 150
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What is a lead magnet? The ultimate guide (+10 examples)

Zendesk

Say you sell accounting software for a startup, and entrepreneurs are one of your target customers. Add social sharing buttons to your lead magnet’s landing page. Tag the experts you interviewed on social posts about the lead magnet. To be successful, every lead magnet should have the following qualities: Helpful.

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SalesForce, Hubspot, Zendesk and More — Which Customer Engagement Software is Right for Me?

Comm100

This blog post will cover several of the top, most sought-out customer engagement tools on the market. Although Salesforce boasts being fit for any business size, the cost and time that it takes to customize it for a small companies and startups can be considerable. Not Great for : Startups, small businesses, businesses on a budget.