Shep Hyken

NOVEMBER 11, 2022

This week, we feature an article by Claron Kinny, SEO Outreach Specialist at Beaconstac , a company that creates and manages QR codes for brands for an immersive offline and online CX. He shares how companies can use QR codes to improve customer service and experience. The truth is QR codes are used for numerous purposes.

Customer Service 57

Customer Service Social Media Hospitality Hospitality 57

Lumoa

JUNE 14, 2023

In this blog post, we’ll answer all these questions and more. Before we dive into our remedies, let’s take a look at some of the root causes that could be behind your score going south: Inadequate or Poor Customer Service Many customers tend to be unforgiving if their support experience isn’t up to scratch.

NPS 83

NPS Sentiment Analysis Start-ups Net Promoter Score 83

ProProfs

APRIL 17, 2023

That’s exactly what we’ll explore in this blog post. Plus, you can configure your quizzes to receive and provide feedback , so learners can get deeply involved in the learning process, easily identify areas for improvement, and learn from self-reflection. So, how can you create matching quizzes that are highly engaging? Let’s dive in.

Social Media 52

Social Media Education Gaming Start-ups 52

SurveySensum

MAY 18, 2023

By gathering customer feedback, businesses can get valuable insights into what’s working and what’s not. In this blog, we’ll explore the importance of retail surveys and provide you with the top 25 retail survey questions to ask your customers. To take advantage of retail surveys, launch it now.

Retail 52

Retail Customer Feedback Net Promoter Score NPS 52

ProProfs

MARCH 30, 2022

Now let’s take a quick look at some of the best audience engagement tools through a feature comparison table. . With the features and pricing compared, let’s now move ahead and take a detailed look at all the audience engagement tools. . So sit back and follow along. . What is an Audience Engagement Tool? Live quizzes.

Gaming 52

Gaming Social Media Start-ups Entertainment 52

ProProfs

APRIL 13, 2023

100+ hiring and training assessments designed by subject matter experts Automated grading with flexible scoring options Provide instant feedback using images and links. Provide personalized feedback in the results screen or the PDF report. Integrate your quizzes with your favorite marketing tools. Ask questions in various formats.

Education 52

Education Non-Profits Social Media Start-ups 52