SurveySensum

NOVEMBER 16, 2023

Imagine you run a cozy little bakery, and every day, people visit your website, browsing through your delightful array of pastries and cakes. Well, that’s what gathering website feedback does. Using website feedback helps you understand your online visitors in-depth. These surveys are embedded directly on your website.

Customer Feedback 52

Customer Feedback Social Media E-commerce Innovation 52

SurveySensum

NOVEMBER 20, 2023

You run a clothing business and you noticed that your users are visiting your website but not purchasing anything. The reason can be anything such as a poorly designed website, taking a lot of time to load, not mobile-friendly, etc. Also, 94% of negative website feedback received was about design-related. That’s shocking!

Touchpoint 52

Touchpoint Customer Feedback Customer Experience 52

SurveySensum

OCTOBER 24, 2023

Well, product feedback surveys are the way to go! By launching these surveys you can actually understand what your customers want, their preferences, and their pain points. And how to create compelling product feedback surveys? Let’s dive straight into the definition of a product feedback survey. Not just that.

Social Media 52

Social Media Text Analytics Customer Satisfaction Start-ups 52

SurveySensum

OCTOBER 17, 2023

This is why, in this blog, we will explore the top 15 customer feedback tools for NBFCs that you can use for your business to collect customer feedback and gauge customer loyalty and satisfaction. 5) Yes Yes End-to-end customer support (live chat, emails, blogs, etc.) You can launch any type of survey in less than 10 minutes.

Customer Feedback 52

Customer Feedback NPS Actionable Insights Sentiment Analysis 52

Comm100

MARCH 27, 2023

In our higher ed survey , 95% of students said they are at least somewhat open to receiving support from a chatbot. Typically embedded in live chat software on websites, website visitors can ask the chatbot questions and receive an immediate answer based on content and material that the bot has been trained on.

Education 64

Education AI Sentiment Analysis Artificial Intelligence 64

ProProfs

APRIL 5, 2022

Lead tools can vary a lot in how they help in improving your lead management, but most target your website and social media visitors and try to convert them into qualified leads. Live Chat and Chatbot Tools – These tools let you instantly connect and engage with visitors by adding live chat and/or chatbots to your website or app.

Social Media 52

Social Media CRM Start-ups Net Promoter Score 52