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19 Pieces of Advice Customer Success Mentors Would Give Frontline Customer Success Managers

ClientSuccess

Two-fold: If it’s good for your customer’s business it’s good for your business, and you cannot exceed expectations if you do not set expectations. 7) From : Rachel McElwain , Freelance Business Consultant | Company : 1919 Consulting | Location : Indianapolis, Indiana. Trust but verify. You’ve got this!

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37 HR Professionals & Hiring Managers Share the Most Useful Customer Service Interview Questions for Managers

Callminer

Kayla Pendleton is the Owner and Founder of Her Space , a co-working space and community for women entrepreneurs in Fresno, California. Sue Andrews is the HR & Business Consultant at KIS Finance. What would you do if a customer claims the product they received through shipping is damaged or defective? Kayla Pendleton.

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37 HR Professionals & Hiring Managers Share the Most Useful Customer Service Interview Questions for Managers

Callminer

Kayla Pendleton is the Owner and Founder of Her Space , a co-working space and community for women entrepreneurs in Fresno, California. Sue Andrews is the HR & Business Consultant at KIS Finance. What would you do if a customer claims the product they received through shipping is damaged or defective? Kayla Pendleton.

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Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

He specializes in CX Strategy, Customer Journey Mapping, CX Program Management, CX Consulting for Insurance, Manufacturing, Retail, Telecom industries. Claire Boscq-Scott – Global CX Guru, Keynote Speaker, Business Consultant. She is the Founder of the consulting firm, Bodine & Co. LinkedIn : [link].