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19 Pieces of Advice Customer Success Mentors Would Give Frontline Customer Success Managers

ClientSuccess

4) From : Jorie Basque , Customer Relationship Manager | Company : InGenius Software | Location : Ottawa, Canada. Two-fold: If it’s good for your customer’s business it’s good for your business, and you cannot exceed expectations if you do not set expectations. If you learn nothing else, learn to listen.

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37 HR Professionals & Hiring Managers Share the Most Useful Customer Service Interview Questions for Managers

Callminer

What would you do if a customer claims the product they received through shipping is damaged or defective? Kayla Pendleton is the Owner and Founder of Her Space , a co-working space and community for women entrepreneurs in Fresno, California. For me, customer service interview questions need to revolve around…”. Kayla Pendleton.

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37 HR Professionals & Hiring Managers Share the Most Useful Customer Service Interview Questions for Managers

Callminer

What would you do if a customer claims the product they received through shipping is damaged or defective? Kayla Pendleton is the Owner and Founder of Her Space , a co-working space and community for women entrepreneurs in Fresno, California. For me, customer service interview questions need to revolve around…”. Kayla Pendleton.

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Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

He is a Vice President of Customer Experience Solutions Delivery at RR Donnelley and an Advisory Council Member for the Adobe Experience League. Aneesh R Kammath – Customer Experience Coach and Specialist. Claire Boscq-Scott – Global CX Guru, Keynote Speaker, Business Consultant. LinkedIn : [link].