Zendesk

MAY 11, 2022

This is a step beyond what a traditional CRM has offered. Legacy CRMs are an acknowledged nucleus for many customer contact points, but these solutions only track interactions at specific moments in time, without providing the full context of what was shared. This turns your service organization into an engine for growth.

CRM 98

CRM B2C Compliance B2B 98

SurveySensum

JANUARY 16, 2024

In this article, we’ll share with you the importance of customer feedback for product development and business innovation. The Importance of Customer Feedback for Product Development and Business Innovation First things first, what is customer feedback? Create and innovate the envisioned products.

Innovation 52

Innovation Non-Profits Social Media Customer Feedback 52

SurveySensum

JANUARY 16, 2024

In this article, we’ll share with you the importance of customer feedback for product development and business innovation. The Importance of Customer Feedback for Product Development and Business Innovation First things first, what is customer feedback? Create and innovate the envisioned products.

Innovation 52

Innovation Non-Profits Social Media Customer Feedback 52

Hodusoft

MARCH 21, 2024

Globally, the BPO industry plays a pivotal role in driving efficiency, agility, and competitiveness thanks to its resilience, adaptability, and focus on innovation. HoduCC- Omnichannel CX Suite is one such innovative solution offered by HoduSoft. Here, HoduSoft comes into the picture.

Omnichannel 52

Omnichannel Contact Center Social Media Data Entry 52

CommBox

SEPTEMBER 23, 2021

Before we dive in, it’s vital to understand what chatbots are, how they enhance customer service and CX, and why chatbots are essential for business growth. Companies using chatbots can automate their workflow and service processes, improve efficiency and drive business growth. . Use chatbots to drive business growth. (©

Real Estate 59

Real Estate Machine Learning Finance Healthcare 59

CommBox

SEPTEMBER 13, 2021

Use chatbots to drive business growth. (© Chatbots increases sales by an average of 67% , according to business leaders. . 55% of businesses using chatbots have generated a greater volume of high-quality leads. . 57 % of businesses say conversational bots can deliver substantial ROI for minimal effort. © Unsplash).

Sales 98

Sales AI Healthcare Omnichannel 98

SurveySensum

AUGUST 3, 2023

Imagine you run a B2B marketing software company that provides innovative marketing solutions to small businesses. and share them across multiple channels such as email, WhatsApp, In-App, CRM, and more. SurveySensum caters to the needs of multiple industries such as B2B , Automotive, Retail, Healthcare, and Finance.

B2B 52

B2B NPS Text Analytics Net Promoter Score 52