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Contact Center Software for Transportation Industry

Hodusoft

We have created a contact center software called HoduCC that allows you to manage large call volume with optimal customer service efficiently and effectively. Recently, we served the ready-to-use HoduCC- omnichannel Contact Center Software to GUO Transportation Ltd. GUO Transportation Company Ltd. is a division of G.

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AI in the Service of Employee Well-Being

Execs In The Know

The rise of automation in the auto industry a century ago, for example, spelled the end of many jobs related to horse-powered transportation. Research has shown that automation, including AI, can drive business growth and efficiency, and if we use it wisely, it can also have a positive impact on worker satisfaction and well-being.

AI 52
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SugarCRM’s 2024 Customer Breakthrough Awards Winners

SugarCRM

zazen Water , a provider of alkaline water solutions in Australia, is recognized for its use of SugarCRM to support business growth and customer satisfaction. Through strategic integrations, zazen Water automated its business and customer service operations to streamline high-order volume processing.

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Inspiring Retail Customer Experience Examples That Wow Customers

SurveySensum

According to a new Forbes Insights and Arm Treasure Data survey of more than 1000 customers worldwide, 74% of customers said they are likely to buy from brands based on experience alone. This statistic emphasizes the critical role that retail customer experience plays in customer loyalty, brand advocacy, and business growth.

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What is employee turnover? Calculation, effects, and prevention tips

Zendesk

While employees will always flow in and out of your business, prioritizing staff retention leads to improved service and morale. Whether you’re concerned with customer service or sales, retaining your top performers will pave the way for your business’s success. percent Professional and business services: 64.2

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Success is Living Like Your Cat

Chip Bell

Masterpiece creators do not act as if they are passengers on some cruise ship transporting them to retirement. Likewise, no one cares about the depth of someone’s inbox, the number of cold calls they made, or the meetings attended. Only concrete results matter; tireless effort is just the stuff you do to get there.