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4 Ways CRM Software Is Helping Manufacturers Create Operational Resilience

SugarCRM

While some of the key challenges for manufacturers today certainly existed before 2020, the pandemic ended up exacerbating some of those global supply-chain issues, shining a light on operational vulnerabilities and ultimately serving as a catalyst for change. Sustainability.

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Medallia vs. Qualtrics vs. Lumoa: A Buyer’s Guide

Lumoa

Every interaction with your business has the power to build or damage the relationship with your customer – and can directly impact your revenue. The pressure is rising for businesses to step up their CX game. More than 80% of business leaders see customer experience as a growing priority in 2024.

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Five (More) CRM Myths—Busted

SugarCRM

Last year, we shook things up a bit in the CRM industry by busting five common CRM myths. It was a good manual to help organizations be aware (and more skeptical) of the rhetoric of bloated traditional CRM vendors. However, as the CRM industry changes quickly, more CRM myths have popped up.

CRM 47
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5 Ways to Bridge Your Operational Gaps with Technology as IT Needs Grow

SugarCRM

As your company continues to grow, ensuring that your technology infrastructure can keep up with your increasing IT needs is crucial to the long-term success of your business. Cloud computing is an excellent solution for businesses that want to scale their IT infrastructure quickly and cost-effectively.

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5 Ways to Bridge Your Operational Gaps with Technology as IT Needs Grow

SugarCRM

As your company continues to grow, ensuring that your technology infrastructure can keep up with your increasing IT needs is crucial to the long-term success of your business. Cloud computing is an excellent solution for businesses that want to scale their IT infrastructure quickly and cost-effectively.

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5 Ways to Bridge Your Operational Gaps with Technology as IT Needs Grow

SugarCRM

As your company continues to grow, ensuring that your technology infrastructure can keep up with your increasing IT needs is crucial to the long-term success of your business. Cloud computing is an excellent solution for businesses that want to scale their IT infrastructure quickly and cost-effectively.

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How to Create a Customer-Centric Culture

SugarCRM

A great start is creating an effective culture of caring for customers at all company levels, beginning with customer service agents. With a common platform for CX spanning all customer-facing teams, it becomes easier for service agents to fully understand the customer situation in their CRM data. Optimize Performance.