CommBox

DECEMBER 6, 2023

In such an ever-evolving landscape of customer service, businesses and customer support services are continuously exploring innovative solutions to increase efficiency and streamline operations. One such groundbreaking tool is the live chatbot.

Customer Service 98

Customer Service Artificial Intelligence E-commerce Customer Satisfaction 98

Intercom, Inc.

MARCH 26, 2020

By taking this deliberate path to working in a remote environment, we have minimized any potential impact to our employees and our business operations. In addition to our temporary work-from-home policies, we suspended business travel and visitors to our offices beginning on March 5. Business continuity.

Non-Profits 192

Non-Profits Hospitality Hospitality Engineering 192

SurveySensum

JULY 14, 2020

Mike is the Founder and Managing Partner at Storyminers and helps mid-market companies to achieve higher operating results and profitable exits using Storyminers’ unique combination of Story, Strategy, Experience Design, and Technology. Jo Boswell – Customer Experience Innovator, Board Advisor, Executive Coach, CX Influencer.

Customer Experience 132

Customer Experience CX E-commerce Social Media 132

Hodusoft

MARCH 10, 2022

The changing landscape of business communications accelerated technological innovations in the telecom space. VoIP technology enables users to make calls (audio/video) over an internet connection. Besides, industries like the finance sector, hospitals, etc. WebRTC technology. VoIP (Voice over IP).

Invoicing 98

Invoicing Hospitality Hospitality Finance 98

Zendesk

MAY 3, 2021

Improving IT security, internal collaboration, offering customer service across multiple channels, and flexible technology are high priority touches for companies that have adapted to new workflows and processes. 70 percent anticipate having more budget to invest in CX technology in 2021. Check out our whitepaper on CX in FinTech.

CX 52

CX Manufacturing Entertainment Healthcare 52