SurveySensum

AUGUST 3, 2023

It lets you create various surveys like NPS, CES, CSAT, etc., Moreover, its Text Analytics analyzes thousands of gathered feedback in one go and gives your top trends and sentiments to close the loop in time. SurveySensum caters to the needs of multiple industries such as B2B , Automotive, Retail, Healthcare, and Finance.

B2B 52

B2B Text Analytics NPS Net Promoter Score 52

SurveySensum

APRIL 5, 2022

NPS, CES & CSAT surveys. SurveySensum offers you in-built templates of multiple surveys such as NPS, CES, SSI, product, onboarding, pulse, surveys, and more; helping you launch a survey in just 2 minutes. Yeah, SAP owns Qualtrics, and it works best in multiple industries like healthcare, finance, tourism, retail, automobiles, etc.

NPS 52

NPS Sentiment Analysis Start-ups Customer Feedback 52

Qualtrics

MARCH 19, 2020

You need to keep transactional programs, and even increase the focus on closing the loop. What should my company consider doing right now related to relational NPS? If you have a short NPS study, and have strong closed-loop mechanisms for learning and responding, then it makes sense to continue it.

CX 56

CX Healthcare Close the Loop Actionable Insights 56

Qualtrics

APRIL 16, 2019

Healthgrades — healthcare. When a customer takes a survey, you can ask them an NPS question like, “would you recommend this product or service to a friend?” Here’s some of the most popular review sites to consider: Angie’s List — service-related. Yelp — restaurants. Zagat — restaurants. TripAdvisor — travel. G2 Crowd — software.

Close the Loop 34

Close the Loop Social Media Healthcare NPS 34