Remove Colorado Remove CX Remove Innovation Remove Technology
article thumbnail

How to Unite Silos Across Multiple Government Agencies to Streamline a CX Transformation

Customer Bliss

Today, we’ll hear from William Chumley , the Chief Customer Officer for the Governor’s Office of Information Technology for the state of Colorado. 3 Steps to Initiating A CX Communication Strategy. When first starting in your new #CX leadership position, form supportive partnerships. CX #CustExp Click To Tweet.

article thumbnail

CCO Shares How to Create a Customer-First Health Care System by Directly Engaging Members

Customer Bliss

This is a topic that comes up in my interview with Antoinette Taranto , Chief Customer Officer at The Colorado Department of Health Care Policy and Financing. CX Click To Tweet. Antoinette Taranto is the Chief Customer Officer at the Colorado Department of Health Care Policy and Financing. million people in the state.

Finance 78
article thumbnail

Call Center, Contact Center and Customer Experience Events – April 2018

Taylor Reach Group

Whether you’re interested in speaking, exhibiting or simply attending these events, we wanted to keep everybody informed on the upcoming Contact Center and CX Events. This event is a hub of ideas, inspiration and industry connections for customer service and customer contact executives who strive to innovate the customer experience.