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CCO Shares How to Create a Customer-First Health Care System by Directly Engaging Members

Customer Bliss

This is a topic that comes up in my interview with Antoinette Taranto , Chief Customer Officer at The Colorado Department of Health Care Policy and Financing. Antoinette Taranto is the Chief Customer Officer at the Colorado Department of Health Care Policy and Financing. million people in the state. ” About Antoinette Taranto.

Finance 78
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Meet Pete Khanna, TeamSupport’s New CEO

TeamSupport

I am a 25-year technology industry veteran. I migrated to Colorado in 1994 at the tip of the rise of the software and technology industries—and then I caught the start-up bug! I am married to my high school sweetheart, Lynne, and we live with our three boys in a town near Boulder, Colorado called Erie. Pete: Sure!

Sports 59
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How Tesla Uplifts the Insurance Customer Experience

Lightico

The real-time insurance product will now also be offered in Oregon, Colorado, and Virginia. But it’s the real-time element that’s the real game-changer, not just in terms of Tesla’s bottom line but in terms of being a leader in customer obsession, road safety, and innovation. Tesla wants to give 80% of its U.S.

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John Oechsle: How Do You Spell CRM Evolution? With 4 C’s

Bill Quiseng

the first to market customer relationship management software solution that pioneered the space 30 years ago and is still innovating today, so he has a bit of a unique perspective on how customer communication has evolved and where it’s heading. The year was 1987, a time when technology was advancing at a tremendous pace.

CRM 98
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How to Unite Silos Across Multiple Government Agencies to Streamline a CX Transformation

Customer Bliss

Today, we’ll hear from William Chumley , the Chief Customer Officer for the Governor’s Office of Information Technology for the state of Colorado. In order to provide IT support the various government branches, the state of Colorado decided to consolidate IT into one division. But it's worth it! About William Chumley.

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Call Center, Contact Center and Customer Experience Events – April 2018

Taylor Reach Group

Dive into the innovation, strategies and tactics you’ll need to success in Today’s Ecommerce environment – from increasing customer satisfaction to boosting productivity and cutting costs. Every year the PACE Convention & Expo focuses on the best practices and technologies used in the contact center.