ProProfs

JANUARY 30, 2023

For example, here’s what learning expert Matthew Tang says about the frequency of refresher assessments for compliance training. For example: High-risk area – Hospital setting: Infection prevention and mortality rate are directly related. If employees don’t meet compliance measures, people can die.

Compliance 52

Compliance Start-ups Customer Relationship Management Retail 52

Zendesk

JUNE 15, 2023

As the face of an organization, customer service is a critical component of any business. With customer expectations constantly evolving, the role of customer service professionals has become increasingly complex, requiring a unique set of skills, knowledge, and expertise. Do: Incorporate customer service best practices.

Customer Service 52

Customer Service Hospitality Hospitality Education 52

CommBox

AUGUST 8, 2021

During the pandemic, the demand for digital healthcare services grew so drastically that some hospitals and healthcare facilities couldn’t handle all the flow of patients’ requests using traditional methods such as phone and in-person service. Patients expect hospitals and other healthcare providers to deliver service digitally, as mentioned.

Healthcare 52

Healthcare Omnichannel Hospitality Hospitality 52

CommBox

AUGUST 8, 2021

During the pandemic, the demand for digital healthcare services grew so drastically that some hospitals and healthcare facilities couldn’t handle all the flow of patients’ requests using traditional methods such as phone service. Patients expect hospitals and other healthcare providers to deliver service digitally, as mentioned.

Healthcare 52

Healthcare Omnichannel Hospitality Hospitality 52