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New Data Shows Why Mobile App Investments Are Failing Insurers & Brokers

Lightico

In the wake of intensified competition and unprecedented consumer need for digital and mobile experiences, insurers and brokers have invested in mobile app projects in recent years… but are these investments delivering the mobile-first experiences today’s customers expect? Insurance professionals across the U.S.

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15 customer service resume examples and writing tips for 2023

Zendesk

As the face of an organization, customer service is a critical component of any business. With customer expectations constantly evolving, the role of customer service professionals has become increasingly complex, requiring a unique set of skills, knowledge, and expertise. Do: Incorporate customer service best practices.

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Customer Communication in the Hospitality and Tourism Industry: Overcoming Challenges

CommBox

Customer Communication in the hospitality and tourism industry is rapidly changing due to industry events. The hospitality and tourism industry took one of its biggest hits in 2020. The hospitality and tourism industry continues to struggle as the pandemic still significantly affects worldwide travel.

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Customer Communication in the Hospitality and Travel Industry: Overcoming Challenges

CommBox

Customer Communication in the hospitality and travel industry is rapidly changing due to industry events. The hospitality and travel industry took one of its biggest hits in 2020. The hospitality and travel industry continues to struggle as the pandemic still significantly affects worldwide travel. According to the U.S.