Lightico

JULY 9, 2021

Know Your Customer (KYC) is a process that banks use in the KYC compliance program to document and verify clients’ information. KYC is a process that banks use in the KYC compliance program to document and verify customer information. What is the Purpose of KYC Purpose. 3 Roles of Effective KYC. KYC Investigation.

Compliance 52

Compliance Data Mining Technology Technology 52

Callminer

SEPTEMBER 23, 2020

On top of managing this delicate balance with prospects on each call, outbound call center agents must also mitigate compliance concerns with carefully planned interactions. Use lead-centric data mining tools to boost outbound results by providing much-needed context for calls.

Contact Center 182

Contact Center Social Media Sales Data Mining 182

1 to 1

MAY 26, 2022

Business intelligence or BI is comprised of procedures and infrastructure for collecting, storing, analyzing, and interpreting data that is produced by a company. Virtually every area of any business would benefit from turning raw data into meaningful and useful insights.

Predictive Analytics 26

Predictive Analytics Contact Center Data Mining Compliance 26

Callminer

SEPTEMBER 5, 2017

. “All call center Quality Assurance (QA) & monitoring teams would likely agree…” That it’s compliance keeping them up at night. Teams should always be thinking about how to increase real-time quality assurance in order to stay ahead of compliance violations and guideline infractions. How it’s changing.

Mystery Shopping 140

Mystery Shopping Legal Contact Center Start-ups 140

Callminer

AUGUST 6, 2019

Ensure security and compliance. Make sure the call center software you choose uses top notch encryption and the latest in security measures to keep your data safe. New analytics tools also help businesses data-mine social media for signs of potential customer issues before phones start ringing.

Contact Center 140

Contact Center VOC Social Media AI 140