Lumoa

JANUARY 8, 2024

And, if you’re nodding along, I’m also betting you’re savvy enough to know that the future of business success is tightly intertwined with embracing Machine Learning (ML) and Artificial Intelligence (AI). There’s an avalanche of text data out there. .’ It’s a common goal, after all.

Sentiment Analysis 157

Sentiment Analysis Text Analytics Machine Learning ML 157

SurveySensum

MARCH 3, 2022

This automated text extraction process helps you structure your data and identify critical texts, tags, etc., in seconds using machine learning. Semantria Storage and Visualization (SSV) allows you to collect, store, and analyze texts to generate reports and structure data to identify trends. . Integrations.

Voice of the Customer 52

Voice of the Customer Sentiment Analysis VOC Close the Loop 52

Taylor Reach Group

SEPTEMBER 29, 2020

And don’t forget Automation, Artificial Intelligence, and machine learning – all to be considered. A cloud communication platform should be an all-in-one, omni-channel solution that provides phone, email, ticketing, and chat with a dash of social media and mobile app integration thrown in.

Contact Center 85

Contact Center Artificial Intelligence CRM Net Promoter Score 85