Hodusoft

JANUARY 18, 2023

Integration with medical record systems: Commonly known as CRM integration, integrating medical record systems into healthcare call center software allows you to access important patient information, such as medical history, to provide more comprehensive care and give informed advice and treatment. FluentStream.

Healthcare 52

Healthcare Artificial Intelligence Omnichannel CRM 52

Beyond Philosophy

NOVEMBER 25, 2021

For example, in my global Customer Experience consultancy, we did some work with a health care equipment supplier. They sold complicated systems to hospitals. They segmented their customers into three groups: Decision makers, project managers, and users. Project Managers cared about software compatibility and networking.

Hospitality 78

Hospitality Hospitality CRM Legal 78

ProProfs

JANUARY 30, 2023

For example: High-risk area – Hospital setting: Infection prevention and mortality rate are directly related. That’s why formal assessments, along with job aids, (like the hand washing posters in bathrooms) and manager observations, should be used in combination to frequently re-visit compliance with infection prevention measures.

Compliance 52

Compliance Start-ups Customer Relationship Management Retail 52