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The power of a great customer – vendor relationship

Customer Think

As part of my series of customer interviews, I recently had the chance of speaking with Keith Cooper, vice president of customer experience at Bergen Logistics. Bergen Logistics is a global third party logistics provider, based in North Bergen, New Jersey.

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Some kudos for our customer experience blog

Customer Bliss

1 customer experience blog on the Internet, via a few of the following factors: Google reputation. 1 on their customer experience blog list. Who works on my customer experience blog? I do work with lots of other consultants, both inside customer experience and outside it. Google search ranking.

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William Paterson University is innovating the student experience

Qualtrics

How William Paterson University is turning insights into action and driving a better student experience. Located in Wayne, New Jersey, William Paterson University is a public institution with approximately 10,000 students. The post William Paterson University is innovating the student experience appeared first on Qualtrics.

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7 Customer Success Mentors Share Ways to Improve “Customer Success as a Culture”

ClientSuccess

We’re located in Pennsylvania, Georgia, Colorado, Texas and New Jersey so having open communication and a central “hub” for all our client data is extremely important to our culture. 3) From : Natalie Williams ; Director, Customer Success | Company : SmashFly Technologies | Location : Orange County, California.