Lumoa

FEBRUARY 6, 2018

Now, luckily for everyone and especially the customers, more and more brands put more and more effort into developing its customer experience. Lynn Hunsaker, CEO and Head Customer Experience Consultant at ClearAction @ clearaction | blog “Customers’ discernment of providers’ motives will continue to sharpen in the future.

CX 129

CX Customer Experience Education Machine Learning 129

Callminer

FEBRUARY 21, 2018

This has proven to be a popular feature based on customer feedback, but many call center softwares don’t offer this as a standard feature. TechnologyAdvice is dedicated to educating, advising, and connecting buyers and sellers of business technology. The latter includes agents’ self-analysis scorecards. Peter Abah.

Contact Center 210

Contact Center CRM Technology Technology 210

Lumoa

OCTOBER 31, 2018

Now, luckily for everyone and especially for the customers, more and more brands put more and more effort into developing its customer experience. Lynn Hunsaker, CEO and Head Customer Experience Consultant at ClearAction @ clearaction | blog “Customers’ discernment of providers’ motives will continue to sharpen in the future.

CX 64

CX Customer Experience Machine Learning Artificial Intelligence 64

ECXO

APRIL 2, 2023

These days there are numerous ways in which information technology is crucial to many organizations from business to education to health to finance and more. Although there isn’t a single CX framework, most if not all will subscribe to the fundamental importance of listening and acting on customer feedback, also known as Closing the Loop.

Close the Loop 128

Close the Loop CX Net Promoter Score Sentiment Analysis 128

ECXO

APRIL 2, 2023

These days there are numerous ways in which information technology is crucial to many organizations from business to education to health to finance and more. Although there isn’t a single CX framework, most if not all will subscribe to the fundamental importance of listening and acting on customer feedback, also known as Closing the Loop.

Close the Loop 98

Close the Loop Customer Experience Net Promoter Score Sentiment Analysis 98

ProProfs

JANUARY 26, 2023

For educational or business purposes, conducting effective exams can be a pain. Exam software are cloud-based tools that let you conduct computer-based assessments for educational or business purposes. Pesofts is easy to use, and you can use it to conduct assessments for education , recruiting, coaching, training , and more.

Education 52

Education Start-ups AI Close the Loop 52

Intercom

MAY 19, 2022

It’s based on each support team’s individual scorecards. “If you only track customer feedback, then it’s a lot like asking the patient for feedback on the doctor’s performance” Martin Kõiva: Quite simply, IQS is the same thing as CSAT but looked at from the inside.

Customer Service 52

Customer Service Start-ups ML Engineering 52