Qualtrics

APRIL 26, 2021

The Froedtert & the Medical College of Wisconsin health network is tackling the human side of healthcare. His experience spans consumer financial services, healthcare insurance, and FinTech with expertise in operations, marketing, technology, analytics, customer experience , and strategy. Book a Demo.

Healthcare 26

Healthcare Hospitality Hospitality VOC 26

TeamSupport

AUGUST 17, 2020

I am a 25-year technology industry veteran. I tend to gravitate to service type SaaS companies that provide valuable products and tools to enable our customers to solve problems and that provide meaningful impact on their businesses. I’m from a small town in Wisconsin and went to University of Wisconsin-Eau Claire.

Sports 59

Sports B2B Innovation Customer Relationship 59

TeamSupport

SEPTEMBER 21, 2018

Reduced Research – Customer support teams spend a lot of their time researching answers. This increases how long customers need to wait for a response and makes agents less available to other customers. With modern technology, AI can store answers and recognize trends in commonly asked questions. This is where AI helps.

Sentiment Analysis 74

Sentiment Analysis AI Artificial Intelligence Transportation 74