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VOZIQ’s Most Popular Customer Intelligence Blog Posts of 2020

VOZIQ

Recently, VOZIQ’s predictive customer retention solution was honored for consistent innovation and extraordinary value creation and won the 2020 Product of the Year award. In customer retention scenario, it would be how many at-risk customers the model has identified and how accurately it has done so.

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Defining the Value of Customer Experience: A Guide for Creating CX ROI in A Constantly Changing World

Experience Investigators

Prioritizing the right CX management not only helps in retaining customers by improving their experiences, but also enhances the overall brand image and increases profitability. Some organizations find that focusing on retaining customers in volatile times can provide more revenue than sales.

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VOZIQ Wins 2021 Product of the Year Award

VOZIQ

a leading provider of Cloud-based actionable AI software for Predictive Customer Retention to recurring revenue businesses, announced today that? Artificial Intelligence for Predictive Customer Retention? Reston, March 17, 2021: VOZIQ, ? TMC , a global, integrated media company, has named? winner , presented by?

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VOZIQ Wins 2021 Product of the Year Award

VOZIQ

a leading provider of Cloud-based actionable AI software for Predictive Customer Retention to recurring revenue businesses, announced today that? Artificial Intelligence for Predictive Customer Retention? Reston, March 17, 2021: VOZIQ, ? TMC , a global, integrated media company, has named? winner , presented by?

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10 Best Qualtrics Competitors and Alternatives in 2021

SurveySensum

When you have too many customer personas and a huge audience pool, you need to manage it. SurveySensum allows you to store, organize, and manage all the information about your customers easily. Text Analytics. Text Analytics. Get high productivity and accuracy with innovative real-time feedback.

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Top 10 B2B SaaS Feedback Software

SurveySensum

Imagine you run a B2B marketing software company that provides innovative marketing solutions to small businesses. But you’re not quite sure how it’s being received by your customers. For businesses with a global reach, SurveySensum’s multilingual support ensures you can collect feedback from customers worldwide.

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Celebrating CX Champion, Louise Durnin of Cromwell

Confirmit

But it has reminded us here at Confirmit how proud we are to work with some of the most innovative, leading CX teams around the globe as they embrace the change. Shortly afterwards, Louise implemented text analytics, enabling them to see, per customer journey stage, and customer type, how actions translate into customer experience.

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