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Video Games versus Customer Service

Taylor Reach Group

MAY 14, 2019

Successes like Overwatch, Counter-Strike, and, more recently, Fortnite, are outstanding examples of the benefits of long-term services with lucrative micro-transactions , like “loot boxes” and “season passes”, that keep the dollars flowing month after month. But the model is proving hard to execute.

Gaming 121
Gaming Customer Service Legal Customer Experience 121
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Want to be a call center representative? Here’s what you need to know.

Zendesk

MARCH 25, 2021

Working at a call center is far more complex than just talking on the phone and Googling the solution; you must have the right skills and mindset to achieve maximum customer satisfaction. Previous customer service experience: It will always be easier to get a job (even an entry-level one) if you’ve done it before.

Social Media 92
Social Media Contact Center Start-ups Omnichannel 92
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