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Video Games versus Customer Service

Taylor Reach Group

Successes like Overwatch, Counter-Strike, and, more recently, Fortnite, are outstanding examples of the benefits of long-term services with lucrative micro-transactions , like “loot boxes” and “season passes”, that keep the dollars flowing month after month. But the model is proving hard to execute.

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What is an MGA in Insurance?

Lightico

This includes keeping track of all paperwork, paying bills, scheduling appointments, and handling customer complaints. Customer Service – MGAs must answer questions from prospective customers and handle any problems that arise. What are the advantages of becoming an MGA?

Retail 52
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Want to be a call center representative? Here’s what you need to know.

Zendesk

Familiarity with a company’s products or services: Customer service representatives often need to help customers with issues, educate them about features, or upsell them on different products. Previous customer service experience: It will always be easier to get a job (even an entry-level one) if you’ve done it before.