SurveySensum
MARCH 15, 2024
In-Built Templates SurveySensum offers a wide variety of pre-built survey templates that you can use for market research. You can generate a range of surveys for various industries, including retail, fintech, and SaaS. Examples of these surveys include NPS, CSAT, CES, SSI, and onboarding.
SurveySensum
OCTOBER 12, 2023
Some of the drawbacks include limitations to running two different surveys at the same time, the dashboard being too complex, issues with building reports, no options to automate reports, text analytics being difficult to understand, and many more. With InMoment you do get this feature but it is complex to understand and use.
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SurveySensum
AUGUST 3, 2023
It lets you create various surveys like NPS, CES, CSAT, etc., Moreover, its Text Analytics analyzes thousands of gathered feedback in one go and gives your top trends and sentiments to close the loop in time. They guide you on how to leverage the gathered insights to improve your customer experience journey.
SurveySensum
MARCH 3, 2022
Thematic is an AI-powered Text Analytics solution that analyses and extracts text from customer feedback. This voice of the customer tool evaluates the meaning of texts and classifies them into themes. Text Analytics for Robotic process automation. Text Analytics and Machine Learning.
SurveySensum
OCTOBER 17, 2023
Not only does it allow users to create NPS, CES, and CSAT surveys but also takes a step beyond with CSI and SSI, Onboarding, Feature Prioritization, Merchant Satisfaction, and other surveys as per the industries – Retail, B2B, SaaS, FinTech, Automotive, and Healthcare.
SurveySensum
NOVEMBER 23, 2023
In-built survey templates SurveySensum provides different types of in-built survey templates that let you create different types of surveys like NPS, CSAT, CES< SSI, Onboarding, etc – across different industries like Retail, SaaS, Fintech, etc. Ease of use It has a built-in email cleaning feature.
Lumoa
FEBRUARY 9, 2023
Additionally, customer-generated content can be used to build customer loyalty by highlighting customer stories and recognizing customer achievements. Customer Satisfaction Customer Satisfaction , or CSAT, is a broad term that describes many different types of customer surveys.
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