CX, Iowa and Sales - Tech Customer Success

Is The Move to Self-Service Better For Your Organization Or The Customer?

Beyond Philosophy

JUNE 9, 2022

Does that mean that we want to have small talk with a sales clerk? There is an old movie, Field of Dreams , where a farmer in Iowa plows under acreage of his fields to build a baseball field based on the urging of a mysterious voice whispering, “If you build it, he will come.” appeared first on CX Consulting.

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This is the Most Powerful Tool in Your Armory, But Do You Understand Why?

Beyond Philosophy

NOVEMBER 18, 2021

So, when shoppers elbow their way to the flat screen on a Black Friday in an Iowa City Walmart, is that because of objective or subjective Scarcity? Moreover, Black Friday sales are not the successes they used to be. appeared first on CX Consulting. Subscribe today right here.

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Tech Customer Success

Is The Move to Self-Service Better For Your Organization Or The Customer?

This is the Most Powerful Tool in Your Armory, But Do You Understand Why?

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