CX, Iowa and Start-ups - Tech Customer Success

How to Improve Government-to-Citizen Engagement in 2022

Comm100

DECEMBER 15, 2021

Unfortunately, these interactions have become synonymous with poor, and even terrible, customer experience (CX). . Before we move on though, let’s start by looking at what an omnichannel platform is and how it works. . Iowa’s chatbot dates back to late 2018, and capabilities continue to be added as new needs arise.

Government

Government Omnichannel Social Media AI

This is the Most Powerful Tool in Your Armory, But Do You Understand Why?

Beyond Philosophy

NOVEMBER 18, 2021

The supply chains are screwed up because the ports are backed up, and there aren’t enough drivers to get things to consumers, among other things. So, when shoppers elbow their way to the flat screen on a Black Friday in an Iowa City Walmart, is that because of objective or subjective Scarcity? Subscribe today right here.

Retail

Retail Start-ups Sales CX

Tech Customer Success

How to Improve Government-to-Citizen Engagement in 2022

This is the Most Powerful Tool in Your Armory, But Do You Understand Why?

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