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Why SheTech is Important for Women’s Leadership Development

Qualtrics

SheTech is a year-long program that includes high schoolers from all over Utah. We also used CX dashboards and StatsiQ to analyze the data and talk about trends among their answers. Only 15% of young women plan to stay in Utah beyond college because they are not aware of the opportunities available in Utah’s tech industry.

Legal 40
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5 Customer Success Conferences You Should Attend in 2020

ClientSuccess

The CS100 Summit brings the top leaders and innovators in customer success together for a multi-day conference set in the stunning slopes of Utah. The CS100 Summit is rated 5 stars by attendees because of the structure and topics of the conference. Smart Customer Service. April 27-29, 2020. JW Marriott, Washington D.C.

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5 Customer Success Conferences You Should Attend in 2020

ClientSuccess

The CS100 Summit brings the top leaders and innovators in customer success together for a multi-day conference set in the stunning slopes of Utah. The CS100 Summit is rated 5 stars by attendees because of the structure and topics of the conference. Smart Customer Service. April 27-29, 2020. JW Marriott Washington DC.

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Red Shoes Experience and Customer Success – CS100 Summit Session Recap: Lonnie Mayne

ClientSuccess

Lonnie Mayne is the president of InMoment , a cloud-based customer experience (CX) optimization platform that helps brands leverage customer stories to inform better business decisions, and create more meaningful relationships with their customers. Join us this September at the CS100 Summit 2017 at Sundance, Utah.

CX 40
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On Fear And Daring

Kerry Bodine

It’s me who envisions myself falling off a cliff in southern Utah. It’s me who puts limits on what I can achieve. It’s me who worries what others will think. It’s me who whispers, “No… That won’t work.” But fear isn’t just personal. Fear has a tight grip on too many of today’s businesses.

Sports 59
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5 Top Customer Service Articles of the Week 10-31-2022

Shep Hyken

You don’t want scary CX, do you? The number of tasks assistants can perform is increasing all the time, as more industries see the potential to deliver low-effort CX in this way. How Does the Physical Customer Experience Impact the Digital CX? 3 Tactics to Avoid Spooking Your Customer by Mark Smith. by Scott Clark.

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5 ways to build better government with citizen feedback

Qualtrics

The City of Provo , Utah also uses online panels. In a past life, Stephanie was the head of CX for a federal government agency where she built a CX program that included customer surveys, executive councils, employee engagement, and data governance practices.