article thumbnail

SugarConnected on Tour 2022: Building a Customer-Centric Culture—One Stop at a Time

SugarCRM

Zac’s Perspective: “First, Tech is changing the game, but it is customers who are changing the rules of engagement. Sugar Connect scoops up information from emails and calendar entries in both Google and Outlook without the user leaving their activity flow and uses that data to fill SugarCRM with zero effort.

B2B 26
article thumbnail

The ultimate guide to sales opportunity management

Zendesk

The word opportunity can have a positive or negative connotation, depending on your outlook. Plus, data entry—when performed by humans—is typically fraught with errors. It reduces the amount of time, effort, and mistakes that are associated with human data entry. It’s kind of like a board game.

Sales 98
article thumbnail

Looking for Sales Automation? Don’t Skip These 11 Features

SugarCRM

The software uses rules, algorithms, AI, and other digital tools to trigger and automate sales functions, including data entry, document routing, nurture cadences, and so much more. Automated data entry. This way, reps don’t have to stop what they’re doing and manually input data. Document management.

Sales 26