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Contact Center and CX Expos Conferences and Summits – June 2018

Taylor Reach Group

MAY 24, 2018

Some of the hot topics include Soliciting and evaluating new concepts, solutions, and ideas thanks to the VoC. See a lineup of leading retail experts in analytics, data science, data mining, eCommerce & marketing optimization for 2018. Healthcare Call Center’s 30th Annual Conference: June 13-15, Pittsburgh, PA.

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Contact Center CX Healthcare Social Media 48
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Workforce Optimization Ushers in the Real-Time Contact Center

DMG Consulting

APRIL 16, 2019

In the context of autonomous cars, IBM Watson, algorithmic trading, software-defined networks, self-healing applications, healthcare diagnostics, and more, AI is playing an increasingly influential role in today’s world. Artificial intelligence (AI) is seeing rapid adoption across industries.

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Contact Center Predictive Analytics Machine Learning Artificial Intelligence 48
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