Remove docs
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There’s no going back – the new era of AI-first Customer Service has arrived

Intercom

Copilot removes all the heavy lifting of using slow, outdated systems, digging through many docs and old conversations, and makes team members faster and more efficient. We launched our Fin AI Copilot into beta in April 2024, and early customers are already seeing up to 31% efficiency improvements.

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Intercom on Product: Speeding back up when momentum drops

Intercom, Inc.

No one really wants to go and read Google Docs all day. And you’re thinking, “Okay, we can’t get that done,” or, “By the time we get that done, it’ll be 2024”, and you’ll just find yourself relegated to being yesterday’s technology tomorrow. It’s freeing.