Zendesk

OCTOBER 31, 2023

PDF Print Export for Guide (Support) allows your agents to easily create beautiful, print-ready PDFs based on your knowledge base articles with only a few clicks. Select articles to export, customize your PDF, and download. Notion helps them create and share docs, manage projects, and organize knowledge–all in one place.

Sentiment Analysis 52

Sentiment Analysis AI Legal Finance 52

Intercom, Inc.

JULY 26, 2018

Find the right app for your business in the Intercom App Store , or learn more in our help docs. For more information, you can read our docs. We’ve updated our Salesforce app to automatically send data between Intercom and Salesforce and make it even easier to keep your tools in sync. This is just the beginning.

Net Promoter Score 112

Net Promoter Score NPS Start-ups Sales 112

Help Scout

JANUARY 7, 2019

Release Notes is our monthly update that highlights recent product improvements we’ve made so you can easily stay up to date on what’s new. You can now add your favorite emojis to saved replies, auto replies, mailbox signatures, and customer profile names. API: PHP client update. Updated: Zapier. Updated: Capsule.

Start-ups 40

Start-ups CRM 40

Intercom, Inc.

APRIL 9, 2020

It’s important to designate a single source of truth for your Support teams, which you’re updating on a daily basis. I know we are not unique in using centralized docs, but I think it’s really important to write in a clear and concise way and then use that to circulate the right information and get the right amount of feedback.

Healthcare 245

Healthcare Non-Profits Start-ups Technology 245