How to Upgrade to an Advanced Customer Experience Strategy
Lumoa
FEBRUARY 14, 2024
From social media posts to Google and Yelp reviews, every buyer can recount their customer experience with your company to a global audience. From lead conversion rates (CVR), click-through rates (CTR), and Net Promoter Scores (NPS), companies use multiple metrics to analyze the effectiveness of their CX strategy.
Let's personalize your content