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Building Buyer Confidence More Important Due To COVID-19

Buyer Persona

In sports, confidence is often mentioned as one of the key ingredients to winning. Although promising vaccines on the horizon may improve business outlooks, they may not impact buyer confidence in the same way. Buyer decision-making has changed significantly by way of processes, the number of stakeholders, and digital technology.

Outlook 120
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The Future of Customer Experience Calls Urgently for a Significant Shift

ClearAction

That’s exciting, yet the future of customer experience management (CXM) is calling out for significant shifts beyond the trends and forces in technology, socio-economics and competitive environments. Deploying the whole CXM system at a basic level within a year is similar to what you’d do in establishing a new sports team.

CXM 63
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Email Marketing Best Practices

SugarCRM

Without checking off these steps, you might hurt your spam rating and get sent to junk, you might send an email that breaks in Outlook and makes your entire company look bad or you might send five emails in one day to a prospect who finds the material completely irrelevant. Check the Validity of Your Email Addresses.

Sports 36