Customer Bliss

NOVEMBER 23, 2018

While many of us are taking some much-needed downtime this week, I want to thank all of you for listening to the podcast. I truly appreciate your support; it helps keep this show going! Assess the Employee Experience Upon Starting Your New Role. Hire and Staff for the Intersection of High-touch and High-tech.

CX 57

CX Hospitality Hospitality VOC 57

Intercom, Inc.

NOVEMBER 17, 2022

When there’s no outside capital flowing in to help you grow quickly, you need to be scrappy, ruthless in your priorities, and, let’s be frank, have a high risk tolerance and unwavering perseverance to pick yourself up back up again, and again, and again. If you enjoy our discussion, check out more episodes of our podcast. Liam: Okay.

Start-ups 118

Start-ups Gaming Sales Engineering 118

Intercom

NOVEMBER 11, 2021

Users are recruiting your product to reach a specific outcome in their lives — whether that’s catching a flight to reunite with their families or using a productivity app to meet a deadline and impress their boss. We had them on the podcast way back in 2016, and they’ve even been a guest contributor to our book Intercom on Onboarding.

Start-ups 127

Start-ups Gaming Manufacturing Invoicing 127