Remove research-area chief-revenue-officer-council
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HubSpot’s CEO Yamini Rangan on ditching the funnel for the Flywheel

Intercom, Inc.

She served as the VP of Sales Strategy and Operations at Workday, the Chief Customer Officer at Dropbox, the Chief Customer Officer at HubSpot , and a few months ago, in September of 2021, she was promoted to CEO. Chances are that customers have done their research on your business. But you already answered it.

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Blending Customer Success and Customer Experience, With Dayton Semerjian – CB31

Customer Bliss

Dayton Semerjian was a Chief Marketing Officer four times. Areas of strength include: • P&L Management, Growth Strategy Development & Execution, • Operations Management and Performance Systems, • Global Marketing Management, Product Management, Sales Management. Connect the work to profitability and revenue growth rate.

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Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

It is now considered to be the key brand differentiator and a critical factor for your brand’s success and revenue growth. She is leading the implementation of Customer Experience (CE) Performance Management Framework including the CE Council to monitor and improve the end-to-end customers’ experience of Smartfren’s products and services. .

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CX is a Team Sport: 2 Surprising Views

ClearAction

“ Fragmented functional leadership, customer data, engagement channels, systems, operations, and revenue teams.” In the 2024 CX West Conference: “The key message from every panel was this: The revenue team that connects the most dots wins the customer.” .” Why? ” (silos!) Prevent data silos.

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The Evolving Chief Customer Officer: Identifying Value, Authority, Scope, Responsibilities, and Strategic Direction Within the Enterprise

Beyond Philosophy

In the past decade, we’ve seen the number of companies with an individual in the role of Chief Customer Officer (CCO) – nicely defined by Wikipedia as “the executive responsible for the total relationship with an organization’s customers” – grow from under 100 to thousands today. Five Core Areas of Functional Responsibility.

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