Zonka Feedback

MAY 4, 2023

Looking for ways to win back canceled customers? Collect Subscription Cancellation Feedback and unlock the secret to increased customer retention.

Customer Retention 52

Customer Retention Customer Feedback 52

Zendesk

FEBRUARY 15, 2024

Think of hats, in this instance, as chatbot templates. And just as there are different hats worn for different occasions, there are many different chatbot templates used for different situations. To help you elevate your bot’s wardrobe, we’ve gathered 20 popular bot templates to inspire you on your chatbot journey.

E-commerce 52

E-commerce Net Promoter Score CX NPS 52

SurveySensum

NOVEMBER 21, 2023

These forms are created with the help of a robust website feedback tool that consists of built-in website feedback form templates. NPS Form CSAT Form CES Form Product Feedback Form Was it Helpful Form Subscription Cancellation Form 1. When to launch this survey? When to launch this survey?

NPS 52

NPS Customer Retention Customer Satisfaction Start-ups 52

SurveySensum

FEBRUARY 6, 2024

Launch cancellation surveys – a smart way to find out why customers say goodbye, but in a friendly and helpful way. So, what is a cancellation survey? A cancellation survey is a set of questions sent to users to determine why your customers are leaving. But fret not; there is one thing you can do!

Customer Feedback 52

Customer Feedback Net Promoter Score Start-ups Text Analytics 52

SurveySensum

FEBRUARY 1, 2024

Consider the differe nces between each collection method, for example: Post-purchase surveys capture immediate reactions and pinpoint specific issues. Structured surveys collect quantitative data for easy analysis and comparison, while open-ended reviews uncover deeper qualitative insights and understand motivations.

Customer Feedback 52

Customer Feedback Innovation Social Media Start-ups 52

SurveySensum

OCTOBER 23, 2023

The tool provides several exciting features, like survey customization, a gamified user interface, feedback segmentation, custom reports, and many more. This includes limited integrations, expensive, tacky predefined templates, limited survey customization options, a confusing setup, and many more.

NPS 52

NPS Social Media Text Analytics Outlook 52

Zendesk

JUNE 29, 2023

Connect (Support) lets you manage all your customer payments and subscriptions seamlessly within Zendesk Support using Sticky.io You can easily view customers and orders, process refunds, and cancel subscriptions. ChatGPT Helper by Sassly (Support) streamlines your customer support with AI-powered response templates.

Invoicing 52

Invoicing AI Legal CRM 52