Intercom, Inc.

JUNE 19, 2018

Anyone who’s lost their wallet while traveling knows the process to get fraudulent charges refunded can be painful. A 2017 Fortune article, “Those Annoying Chatbots Can Save Business Billions,” highlighted research findings that chatbots could help customer service teams save more than $8 billion by the year 2022.

Customer Expectations 216

Customer Expectations Real Estate Start-ups Machine Learning 216

Zendesk

APRIL 5, 2021

Now, about a year into living in a pandemic-struck world, many of us have settled into new routines. While many of us are itching to get back to “normal” life again, remote work is likely here to stay: Upwork found that 68 percent of companies think working remotely is getting easier over time , and 26.7 Money savings.

Start-ups 98

Start-ups CRM 98

Neosperience

NOVEMBER 22, 2021

But before we get into a long discussion about what the reasons are for the birth of NFTs, and what future prospects we should expect, let us start from the ground up. This individuality is given by a digital mark, with a certificate of authenticity and uniqueness. What is an NFT? . Are there limits to creating NFTs?

Non-Profits 59

Non-Profits Gaming Sales Technology 59

ClearAction

JANUARY 12, 2022

Customer-centered management is straightforward business sense,” declared the first article 1 in this six-part CEO’s Guide to Growth series. Accordingly, customer-centered management is a fitting description of the new Principles of Corporate Governance. Customers are the source of budgets, salaries and dividends.

Government 62

Government Net Promoter Score Key Driver Analysis Innovation 62

Intercom

AUGUST 2, 2023

She started researching and writing about companies that were pioneering this space, hoping to better understand the mechanisms through which they generated value. Liam: Could you give us a sense of your career journey up until this point and how you got into this whole space? Lynn, you’re very welcome to the show.

Innovation 52

Innovation CX Non-Profits AI 52