Brinks Home’s 400 basis Points Retention Improvement Driven by AI and Machine Learning
VOZIQ
JUNE 8, 2022
Recently, Brinks Home CEO William Niles, in his conversation with Credit Suisse’s Kevin McVeigh, spoke about how the company achieved phenomenal customer retention and CLV breakthrough using AI and machine learning. In early 2022, the company deployed the best of breed predictive analytics to analyze its customer base of millions.
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