TeamSupport
MAY 31, 2023
If you’re still not convinced of the utility of chatbots, it is important to note that chatbots are expected to be the primary mode of customer communication for at least a quarter of companies by the year 2027.
Hodusoft
MARCH 10, 2022
The hosted IP PBX software market is expected to grow at a rate of 20% by 2027. Auto-provisioning helps enhance the overall functionality of business operations while reducing manual tasks to a great extent. In this article, we will discuss the many benefits ITSPs stand to gain by switching to a multi-tenant IP PBX system. .
MattsenKumar
SEPTEMBER 21, 2023
Notably, the Harvard Business Review stresses the importance of addressing data privacy concerns to retain customer trust. The implementation of Speech Analytics can overcome challenges in business operations, such as insufficient data, communication errors between customer agents, time and resource waste, etc. percent.
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