SurveySensum

DECEMBER 29, 2023

This holistic aggregation of data, facilitated by robust text analytics software , empowers healthcare providers to discern intricate patterns and glean meaningful trends within the vast reservoir of patient feedback. Ethics and Governance of Artificial Intelligence for Health. Nature, 577(7788), 89–94. Endres, M.

Healthcare 52

Healthcare Artificial Intelligence Text Analytics Innovation 52

Callminer

JULY 15, 2019

Wednesday, July 24th Artificial Intelligence and Machine Learning. Employee engagement is a persistent problem at contact centers, as evidenced by high employee attrition rates, flat or declining sales, increased customer service complaints, and increased compliance violations. Wednesday, July 24th Artificial Intelligence.

Artificial Intelligence 28

Artificial Intelligence Contact Center Machine Learning VOE 28

SurveySensum

MAY 19, 2023

Artificial Intelligence: With AI, banks can improve and automate their customer support, making the service more efficient. Taking action on feedback: Banks often struggle to convert the feedback received into actionable insights. Use text analytics to understand common themes in customer comments.

NPS 52

NPS Net Promoter Score Customer Loyalty Close the Loop 52