SugarCRM

MAY 25, 2023

When you think about Customer Relationship Management (CRM), sales and contact management may be the first thing you associate with it. The ability to track individual customer interactions and analyze that data is a game-changer, especially in an age where customers crave a personalized experience.

Customer Relationship Management 26

Customer Relationship Management Customer Relationship CRM Artificial Intelligence 26

Logicalware

MAY 24, 2023

Customer relationship management (CRM) systems became an integral part of contact centre operations, facilitating the storage and retrieval of customer data for more personalised service. The era of contact centre software With the advent of the digital age, contact centres underwent a profound transformation.

Artificial Intelligence 52

Artificial Intelligence AI Social Media Innovation 52

SugarCRM

SEPTEMBER 22, 2022

However, the lack of such a data infrastructure is fueling a customer relationship crisis. Step 7: Leverage Artificial Intelligence to Help Move the CX Dial. Innovations in artificial intelligence ( AI ) are advancing organizations to shift their focus. The Time to Improve Customer Retention is Now.

Artificial Intelligence 26

Artificial Intelligence Customer Experience CRM Actionable Insights 26

SugarCRM

JANUARY 10, 2023

Sales automation provides a great way for companies to simplify repetitive, time-consuming tasks like data entry and customer communications. Sales automation is the technology that automates repetitive sales tasks so reps can focus instead on relationship building and closing deals. Gather more insightful data.

Sales 26

Sales Data Entry CRM Artificial Intelligence 26

Hodusoft

FEBRUARY 1, 2023

The phone system should be able to integrate with other banking and finance systems such as customer relationship management (CRM) and enterprise resource planning (ERP) systems. It also offers advanced call management, voicemail-to-email, and cutting-edge data analytics.

Finance 52

Finance Omnichannel Social Media Artificial Intelligence 52

Hodusoft

JANUARY 18, 2023

Some health call center software also includes artificial intelligence capabilities, allowing it to recognize the intent of patients and direct them to the right person, as well as offer natural language recognition and translation. What to look for when choosing healthcare call center software? Bright Pattern.

Healthcare 52

Healthcare Artificial Intelligence Omnichannel CRM 52

Hodusoft

FEBRUARY 16, 2024

Easy Integration: The IP PBX system can be integrated easily with CRM Customer Relationship Management (CRM) systems and other business tools for enhanced customer interactions. Efficient monitoring of extensions ultimately helps ITSPs in enhancing productivity and delivering excellent customer experience.

Customer Experience 52

Customer Experience Sentiment Analysis Artificial Intelligence Technology 52