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Medallia vs. Qualtrics vs. Lumoa: A Buyer’s Guide

Lumoa

Medallia integrates with a wide range of data sources such as CRM systems, social media, contact centers and many more. Qualtrics offers extensive integration features allowing data to be gathered from various systems and platforms such as CRM systems, web and feedback tools, employee engagement systems and more.

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Top IP PBX Software and Service Providers in the UK

Hodusoft

Be it audio or video, conferencing is a must-have feature to support business communications, especially for hybrid and remote workforces. CRM integration: CRM serves as a valuable source of information, providing insights into customers’ behavior, trends, preferences, etc.

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The Five Most Compelling Reasons to Automate your Call Center

Hodusoft

Automation is the key to scaling up your business in this competitive market. With intelligent automation solutions, you can automate repetitive manual tasks and relieve your employees from the burden of managing complex business operations. It automates different tasks as well as ensures seamless team collaboration.

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Top CSAT Tools to Measure Customer Satisfaction

SurveySensum

It is suitable for businesses of all sizes and is affordable for startups and SMBs. This includes gathering customer feedback for analysis and actionable insights. The tool is also an AI-powered survey tool and offers actionable insights by analyzing customer feedback. The surveys are customizable.