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Everything You Need to Know About Sales Automation

SugarCRM

One of the first business applications of automation was in sales. Sales automation provides a great way for companies to simplify repetitive, time-consuming tasks like data entry and customer communications. What Is Sales Automation? How Does Sales Automation Help? Increase lead-to-sale ratios.

Sales 26
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The Five Most Compelling Reasons to Automate your Call Center

Hodusoft

Optimizing workflow There are a series of tasks such as data entry, call list preparation, follow-up scheduling, etc. Supporting remote and hybrid work model As businesses are moving towards remote and hybrid work cultures, it’s essential to leverage the right technology to aid this environment.

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Boost Productivity with Actionable CRM Data Enrichment

SugarCRM

Digital technology changed the way we do business. To take advantage of these new capabilities, any forward-looking organization must acknowledge that data is at the core of every marketing, sales, or customer service strategy. A primary challenge for many companies is having an incomplete view of customer data.

CRM 26
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The Evolution of Customer Relationship Management: A Look at the Last Five Years

SugarCRM

When you think about Customer Relationship Management (CRM), sales and contact management may be the first thing you associate with it. But what was once an island occupied only by your sales team, CRM use cases have grown beyond the sales org and started to be integral parts of your day-to-day marketing and customer service operations.

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SugarConnected Recap: How Sugar’s Four Pillars Differentiate YOU

SugarCRM

Equally as important, we shifted from offering a CRM solution to customer experience (CX) platform, enabling sales, marketing, and service teams to create customer lifetime value for their customers. . The issue is, the technology in the market doesn’t offer a summarized view of the data or a historical perspective. .

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What is Call Center Management? Need, Metrics, and Best Practices

Hodusoft

Call center management backed by cutting-edge call center technologies helps managers oversee their teams and be on top of things. New-age call center technologies make managing data easier for call centers, leading to enhanced decision-making capabilities and improved customer service operations.

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5 Reasons Why an Enterprise Phone System Is a Business Imperative

Hodusoft

Facilitates remote work The implementation of VoIP technology offers employees a flexible workplace. With the implementation of VoIP technology, businesses can quickly shift to remote working models. Integration with such technologies makes enterprise phone systems a valuable asset for businesses.