Aquire

JANUARY 6, 2022

To better simulate human conversation, some chatbots are powered by artificial intelligence (AI) and machine learning — leveraging methods such as conversational AI and natural language processing — to understand users’ intent and deliver answers using everyday keywords and phrases. Assisting with sales.

Social Media 98

Social Media Artificial Intelligence Retail AI 98

DMG Consulting

AUGUST 16, 2022

What’s more, consumers believe they have the right to interact with an organization in multiple channels and, when appropriate, to pivot between channels, such as when an intelligent virtual agent (IVA) needs to send information to a consumer’s cell phone via SMS during a phone conversation. IVAs Are Essential for an AI Transformation.

Contact Center 48

Contact Center Artificial Intelligence AI ML 48

Ameyo Callversations

AUGUST 9, 2022

With several great brands leveraging the same, this technology is advanced enough to engage and interact with customers. Voice bots are an AI-driven approach that allows computers to understand and respond to human speech. Do you want to automate customer service tasks? Improve your sales process? Increased Sales.

Technology 52

Technology Technology Artificial Intelligence Sales 52

DMG Consulting

SEPTEMBER 13, 2021

Every employee plays a role in delivering an outstanding customer experience (CX), whether in direct contact with customers or supporting customer-facing co-workers. Let’s put this into perspective.

Contact Center 48

Contact Center Artificial Intelligence Entertainment CRM 48

Speaker: Paul Weald, Contact Center Innovator

Learn how to streamline productivity and efficiency across your organization with machine learning and artificial intelligence! This means that you can achieve a more consistent and engaging customer experience while reducing sources of friction.

Innovation

SurveySensum

JULY 14, 2020

Shane Goldberg has 20 of experience across customer experience, business improvement, sales operations, and product management. James has worked with both start-ups & top S&P 500 organizations, including co-founding a successful iGaming business that was successfully exited through sale to a U.K. Website : [link].

Customer Experience 132

Customer Experience CX E-commerce Social Media 132

Uniphore

OCTOBER 26, 2021

Uniphore has always been committed to building a robust partner ecosystem to support our customers. Every day, billions of conversations take place across industries — customer service, sales, HR, education and more. About Uniphore Uniphore is the global leader in Conversational Automation.

Innovation 179

Innovation AI Artificial Intelligence Sales 179