Zendesk

JANUARY 18, 2024

AI transparency means understanding how artificial intelligence systems make decisions, why they produce specific results, and what data they’re using. We use artificial intelligence (AI) more than we think—some of us speak with Siri or Alexa every day.

AI 52

AI Artificial Intelligence Legal Machine Learning 52

MattsenKumar

SEPTEMBER 21, 2023

The fusion of advanced Natural Language Processing (NLP) and Artificial Intelligence (AI) propels this technology to seamlessly transcribe and decipher meaningful understandings from conversations between call center agents and customers. Reinforcing Compliance and Quality Measures Non-compliance can be costly in regulated industries.

CX 52

CX Non-Profits Sentiment Analysis Artificial Intelligence 52

Hodusoft

JULY 19, 2023

Call recording : This feature records incoming calls for quality assurance, compliance, and training purposes. Downtime can have a significant impact on customer satisfaction and business operations. This ensures fairness and orderliness in call handling and minimizes the risk of lost calls or frustrated customers.

CRM 98

CRM Customer Satisfaction Compliance Artificial Intelligence 98

Lightico

JULY 8, 2021

An insurance agent sometimes has to deal with paper documents and ensure regulatory compliance and customer satisfaction using manual processing. Software using artificial intelligence can cover a wide range of tasks for insurance providers. Tip #4: Improving Document Organization Within Your Office Space.

Artificial Intelligence 52

Artificial Intelligence Compliance Customer Satisfaction Start-ups 52

Ameyo Callversations

MAY 19, 2022

Artificial intelligence (AI) is set to transform business operations, across domains, in the next few years. AI chatbots offer multi-faceted benefits to companies looking to automate sales, customer communication, onboarding, and compliance functions. AI Chatbot and its Importance.

AI 52

AI Sales Artificial Intelligence ML 52

Comm100

OCTOBER 30, 2020

Comm100 offers iron-clad security and compliance, more than the industry standard (including for highly regulated sectors), so your customers’ sensitive information and business operations always remain safe. Comm100’s intuitive user interface eliminates the need for coding experience to program and maintain your bot.

AI 59

AI Technology Technology Artificial Intelligence 59

Comm100

JANUARY 29, 2021

Comm100 offers iron-clad security and compliance, more than the industry standard (including for highly regulated sectors), so your customers’ sensitive information and business operations always remain safe. Comm100’s intuitive user interface eliminates the need for coding experience to program and maintain your bot.

AI 52

AI Technology Technology Artificial Intelligence 52